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What is an “aftermarket” part? How does it compare to an “OEM” part?

A part produced by a company other than the original equipment manufacturer (OEM) is considered to be “aftermarket.” Aftermarket parts are often very comparable in quality to OEM parts.

Why is it important to know my model number?

Parts may vary from year to year (even on the same equipment model), so it is important to use the correct model number to identify replacement parts. 

Do you charge tax?

Sales tax will be charged according to your country’s requirements. If you are not a legal entity of the company  and lack local import/export qualifications, please contact Customer Service at +86 13181403007(Whatsapp/Telegram) in advance. Our team will work with you to resolve import customs duties and compliance matters.

What is the payment process?

Due to cross-border logistics, full payment is required before shipment.

What shipping carrier do you use?

Most of orders are shipped via UPS/DHL/Fedex. Orders to special regions are excluded.

When will I receive tracking information for my order?

When we ship your order, you will receive a confirmation email that includes the UPS tracking number. If you do not receive this email or have additional questions about your order, please contact Customer Service at +86 13181403007(Whatsapp/Telegram). 

How do I cancel my order?

To cancel an order, please contact Customer Service at +86 13181403007(Whatsapp/Telegram).

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